Policies
Single sessions
Cancellation prior to 12 hours before session, you will receive a class credit to rebook.
Cancellation within 12 hours of your session, will result in loss of your session.
Packs
Pack of 4 - 2 month Expiry
Pack of 8 - 2 Month Expiry
Pack of 12 - 3 Month Expiry
Pack of 16 - 4 Month Expiry
Pack of 30 - 6 Month Expiry
All Packs active from the date of purchase.
Class credits cannot be carried over past your expiry date
Cancellation prior to 12 hours before session, you will receive a class credit to use up until your expiry date on your pack . If you cancel a class and aren’t able to rebook before your package expiry date you will unfortunately lose that session.
Cancellation within 12 hours of your session, will result in loss of your session.
Memberships
Class credits automatically renew at the start of each month.
If you do not use all your credits in one month, they will not run over.
Depending on the Membership you have you are allowed to freeze your pass up to a certain amount of times a year - the amount will be stated on your description of booking.
You can change the Tier of Membership without a fee (contact Claudia on info@sixthsoulpilates.com for this).
You cannot cancel your membership during the month, but you can cancel before the new month starts to avoid renewal going into the next month (contact Claudia on info@sixthsoulpilates.com for this).
Cancellation prior to 12 hours before session, you will receive a class credit to use up until your expiry date on your pack . If you cancel a class and aren’t able to rebook before your package expiry date you will unfortunately lose that session.
Cancellation within 12 hours of your session, will result in loss of your session.
Unlimited Membership - If you no show more than 3 times you will forfeit your pass. Please cancel if you cannot make the session.
