Policies
Single sessions
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Cancellation prior to 12 hours before session, you will receive a class credit to rebook.
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Cancellation within 12 hours of your session, will result in loss of your session.
Packs
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Pack of 4 - 2 month Expiry
Pack of 8 - 2 Month Expiry
Pack of 12 - 3 Month Expiry
Pack of 16 - 4 Month Expiry
Pack of 30 - 6 Month Expiry
All Packs active from the date of purchase.
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Class credits cannot be carried over past your expiry date
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Cancellation prior to 12 hours before session, you will receive a class credit to use up until your expiry date on your pack . If you cancel a class and aren’t able to rebook before your package expiry date you will unfortunately lose that session.
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Cancellation within 12 hours of your session, will result in loss of your session.
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Memberships
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Class credits automatically renew at the start of each month.
If you do not use all your credits in one month, they will not run over.
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Depending on the Membership you have you are allowed to freeze your pass up to a certain amount of times a year - the amount will be stated on your description of booking.
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You can change the Tier of Membership without a fee (contact Claudia on info@sixthsoulpilates.com for this).
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You cannot cancel your membership during the month, but you can cancel before the new month starts to avoid renewal going into the next month (contact Claudia on info@sixthsoulpilates.com for this).
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Cancellation prior to 12 hours before session, you will receive a class credit to use up until your expiry date on your pack . If you cancel a class and aren’t able to rebook before your package expiry date you will unfortunately lose that session.
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Cancellation within 12 hours of your session, will result in loss of your session.
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Unlimited Membership - If you no show more than 3 times you will forfeit your pass. Please cancel if you cannot make the session.
